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Results may vary. Remember to include your physician in choosing the best treatment option for you. To discuss your particular situation and how our products can help, call us toll-free at 1-866-237-9608.
Dear MendMeShop, Two years ago, after returning to the gym for the first time in over a decade, I developed intense lower back pain which radiated into my left hip and leg. I also developed snapping hip syndrome. After many expensive visits to a chiropractor and physical therapist, I gained some relief, but still experienced constant low level pain in the injured areas with episodes of intense debilitating pain which interfered with my sleep and work. After searching online for alternative and cost effective self treatment methods, I discovered your website and purchased your Back/Hip Inferno Wrap and Back/Hip Freezie Wrap. Within a short period of time of using these products, I noticed a huge reduction in pain. Two months later, the pain is barely noticeable, the snapping hip syndrome is an unpleasant memory and I feel that significant long term healing of chronic injuries is taking place. I absolutely LOVE your products, and enthusiastically recommend them to everyone I meet who is experiencing similar pain issues. Kudos to Paul and everyone in your customer service department which is beyond compare in terms of knowledge, promptness and genuine concern for your customers! Rating:  Stephen Williams
More Hamstring Injury Facts:
Oral Medications can mask the pain but do not aid in the healing of a Hamstring muscle injury. Anti-inflammatories and Pain killers can cause Hamstring muscle related injuries to worsen.
One out of three athletes who sustain an initial hamstring injury will reinjure their hamstring within a year of returning to play. It is theorized that weakness in the hamstring muscle due to incomplete or improper (scar tissue) healing will often cause a hamstring re-injury.
A Grade 1 Hamstring Injury is a mild strain with a few torn muscle fibers in the hamstring.
A Grade 2 Hamstring Injury is a moderate strain and the patient shows a definite loss in strength.
A Grade 3 Hamstring Injury is a complete tear of the hamstring muscles.
10% to 23% of all acute soccer injuries are typically hamstring tears and hamstring strains (also known as strain injuries of the posterior thigh).
A complete tear of the Hamstring will require reattachment surgery. There is no avoidance of this.
Possible Reasons for High Rates of Hamstring Injury:
Timing and Coordination problems during a running sprint - specifically during the time the back leg is off the ground and pulled forward (to place on ground in front of you).
Running stride is too long (overstride), or the sway in the run is significant (causing more stress on the hamstring).
An Improperly healed hamstring injury will predispose you to another hamstring injury.
Lack of stiffness in the hamstring muscle will increase your chance of a strain when your feet are contacting the ground in a run. (inability to absorb enough shock)
Improper warm-up before exercise.
A slippery playing surface increase your odds of a hamstring strain due to slipping.
Certain Lower Back Issues may potentially cause weakened muscles; weak hamstring muscles are more prone to strain than stronger hamstring muscles.
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Product Safety Information
At MendMeShop® we are committed to providing you with a safe and natural healing experience. Your safety is important to us and we take every step to ensure our therapeutic devices are manufactured with the highest quality materials and always meet or exceed compliance standards.
Our knowledgeable customer advisors will be able to educate you with the right information about your chronic pain or injury and ensure you purchase only the product(s) you need. We are dedicated to healing you safely and always recommend that you discuss treatment options with your doctor before beginning any new therapy program.
Some restrictions, precautions and contraindications should be recognized before using any therapeutic device. Please refer to the MendMeShop® product safety information below before using our products.
If you have any questions, contact a customer advisor at (705) 445-3505, 1-866-237-9608 or service@AidYourHamstring.com.
MendMeShop® Ultrasound Safety Information
Lavender Infusion Ultrasound Gel Safety Information
Inferno Wrap® Safety Information
Freezie Wrap® Safety Information
MendMeShop® Ultrasound Information
To reduce the risk of injury, burns, electrical shock, and/or fire, this product must be used in accordance with the following instructions:
- Keep out of reach of children and do not use on anyone under the age of 16 without express approval from a physician.
- Never use without ultrasound conductive gel.
- Never leave unit plugged in while not in use, or unattended while in operation.
- Keep unit clean to prevent cross-infection.
- Do not use in combination with other electronic equipment.
- Do not use when under the influence of alcohol, drugs or mind altering medication or when suffering from extreme fatigue.
- Do not submerge the unit in water or other liquid. If unit gets wet, place it in a dry area to dry out for at least 24 hours before attempting to use again.
- Wait 45 minutes after an Ultrasound treatment before beginning an Inferno or cold compression treatment, thereby allowing the body to return to normal body temperature.
- Consult your doctor or therapist before using this ultrasound device.
Contraindications
MendMeShop® highly recommends that you consult a physician before using this ultrasound device. Use of this device is not recommended:
- on patients with hemophilia, abnormal blood pressure, spina bifida, surgical laminectomies of the spine, malignancies, or infectious diseases
- over infected tissue or bone
- on areas that are not within a normal body temperature range (i.e. recently iced or heated areas)
- over open sores, lesions, or sunburned skin
- over implants of any sort including plastic, silicon, cement or metal (including metal mesh)
- over the skull area or face
- over areas suspected to be cancerous or pre-cancerous
- over mucous membranes (mouth, nose, rectum, anus, vagina)
- over numb areas of the skin
- on patients with electronic implants such as pacemakers
- over the midsection area of pregnant females (including lower back, abdomen, groin and lumbar area) or females suspected of being pregnant
- directly over organs including sex organs, thyroid (upper front of neck), liver, stomach, lungs, spleen, bowels, kidneys, heart
- for use anywhere above the neck (this includes over areas such as the eyes, ears and temple)
- over areas injected with medication or a steroid (i.e. cortisone) within the last 30 days
If you are unable to use ultrasound due to any of the contraindications listed above, using an Inferno Wrap® for BFST® can achieve similar treatment results.
Lavender Infusion Ultrasound Gel Information
- Gel is intended for external use only. Do not ingest.
- Gel contains natural anti-inflammatory ingredients that may react to sensitive skin. If irritation occurs discontinue use and call our customer service department.
Inferno Wrap® Information
To reduce the risk of injury, burns, electrical shock, and/or fire, this product must be used in accordance with the following instructions:
- Take care to avoid dehydration from overuse when using your Inferno Wrap.
- Do not plug device in and leave unattended.
- This device is not meant for use nor should be accessible to children or infants.
- Do not use during sleep.
- This wrap is not to be used on a person with poor blood circulation unless monitored carefully.
- Regularly check your skin under the wrap for redness or reaction.
- The Inferno Wrap® should never be used near water (nor submersed in water) or any other liquid when plugged in.
- Remove Energy Web™ before washing.
- If you pull your wrap by the power cord it may damage the unit.
- Wait 45 minutes after an Inferno treatment before beginning an ultrasound or cold compression treatment, thereby allowing the body to return to normal body temperature.
- Do not attempt to diagnose or self-treat any disease or condition without direct supervision or advice of a physician.
Surgical Implants:
Metal pins, rods, artificial joints, or any other surgical implants generally are not heated by the Inferno Wrap® system. Nevertheless, a person should consult his or her surgeon before receiving such therapy. Certainly discontinue use if a person experiences pain near any implants.
Silicone will absorb energy emitted by the Energy Web™. Implanted silicone or silicone prostheses may be warmed by the treatment. As silicone melts at over 200 degrees Celsius, it should not be adversely affected by the Inferno Wrap® system; however, it is still advised that a person checks with his or her physician/surgeon to be certain.
Malignancy (Cancer or other Malignant conditions):
Do not use the Inferno Wrap® without express approval by your physician.
Contraindications
- Pregnancy: If you are pregnant or suspicious that you are pregnant, discontinuation of the Inferno Wrap® is recommended.
- Haemorrhage: Haemophiliacs and anyone predisposed to haemorrhage should avoid usage of this product or any other type of heating that would create vasodilation, potentially leading to a tendency to bleed.
- Pain: Pain should not be experienced when using the Inferno Wrap®. If pain is experienced, discontinue use of the product.
Freezie Wrap® Information
- Do not keep the wrap on longer than 20 minutes as skin irritation may occur. If treating an area with limited skin, fat or muscle decrease time to 10 minutes.
- Do not use the wrap if you suffer from Raynaud's, diabetes, sensitivity to cold or any medical condition with reduced blood flow to the arms or legs.
- Wait 45 minutes after a cold therapy treatment before beginning an ultrasound or BFST® treatment, thereby allowing the body to return to normal body temperature.
- Do not sleep with ice pack on.
- If abnormal pain, swelling or unusual reactions are experienced while using this product, remove and discontinue use and seek advice from your medical professional.
Consult your medical professional before beginning any treatments.
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Hamstring Injury Facts:
Hamstring Muscles cross both your hip and knee, and help extend (straighten) the hip or bend the knee.
A Hamstring injury is an injury to one of the three different hamstring muscles in the back of the thigh.
The three Hamstring muscles name are: Biceps Femoris, Semitendinousus, Semimembranosus muscles.
Continually using your Hamstring muscles while injured will lead to a worse injury; and yes, it is difficult to avoid using the Hamstring.
Most Hamstring injuries happen while playing sports, such as soccer or football.
Once you have suffered one Hamstring injury, there is a very good chance you will suffer another Hamstring injury.






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