More Hamstring Injury Facts:

Oral Medications can mask the pain but do not aid in the healing of a Hamstring muscle injury. Anti-inflammatories and Pain killers can cause Hamstring muscle related injuries to worsen.


One out of three athletes who sustain an initial hamstring injury will reinjure their hamstring within a year of returning to play. It is theorized that weakness in the hamstring muscle due to incomplete or improper (scar tissue) healing will often cause a hamstring re-injury.


A Grade 1 Hamstring Injury is a mild strain with a few torn muscle fibers in the hamstring.


A Grade 2 Hamstring Injury is a moderate strain and the patient shows a definite loss in strength.


A Grade 3 Hamstring Injury is a complete tear of the hamstring muscles.


10% to 23% of all acute soccer injuries are typically hamstring tears and hamstring strains (also known as strain injuries of the posterior thigh).


A complete tear of the Hamstring will require reattachment surgery. There is no avoidance of this.

 


Achilles Tendon Pain Specialists are Friendly and Helpful.


Possible Reasons for High Rates of Hamstring Injury:

Timing and Coordination problems during a running sprint - specifically during the time the back leg is off the ground and pulled forward (to place on ground in front of you).


Running stride is too long (overstride), or the sway in the run is significant (causing more stress on the hamstring).


An Improperly healed hamstring injury will predispose you to another hamstring injury.


Lack of stiffness in the hamstring muscle will increase your chance of a strain when your feet are contacting the ground in a run. (inability to absorb enough shock)


Improper warm-up before exercise.


A slippery playing surface increase your odds of a hamstring strain due to slipping.


Certain Lower Back Issues may potentially cause weakened muscles; weak hamstring muscles are more prone to strain than stronger hamstring muscles.

 



AidYourHamstring Customer Service

AidYourHamstring.com is committed to helping people who suffer from soft tissue leg, hip and knee related injuries (i.e. hamstring tears, muscle spasms, quadricep tendonitis,IT Band, tendonosis, bursitis, arthritis and muscle atrophy). It is our promise to offer premium products and exceptional service so you have the tools and assistance necessary for faster pain management and more complete rehabilitation.

General Questions and Orders

Personal Treatment Advice

Shipping Information

AidYourHamstring 60 Day Return Policy

AidYourHamstring 1 Year Replacement Warranty

Suggestions and Testimonials

Company Information


General Questions and Orders

 
Call with any questions about hamstring pain.

Our friendly AidYourHamstring Advisors are available Monday to Friday to answer questions about our products, your injury or condition, and to take your order.

Your health matters to us. We're here to help you select the most effective products for your condition and to assist you throughout your rehabilitation; that is our commitment to you at AidYourHamstring.com.


Why is our T•Shellz Wrap a Plug-In Unit and not Battery Powered?

We field a lot of calls from our customers that want to know why our T•Shellz Wraps don't come with a battery powered option. The simple answer is that our T•Shellz Wraps use a lot of power. We tried looking at batteries, but we found that a high capacity (and high cost) lithium-ion battery would only power our Shoulder T•Shellz Wrap for about 25 minutes - and then it would need to be recharged. The amount of power that our wrap uses over such a short span of time should really drive home the fact that our T•Shellz Wraps are real, industrial strength treatment devices; currently, for us to provide a battery option for our wraps we would have to reduce the level of electromagnetic energy (ie. treatment power) emitted from this product. The lower the energy output, the less effective the device will be for boosting blood circulation (and as such overall healing speed) which is why our T•Shellz Wrap units are plug-in units only.

 
 

Personal Treatment Advice

 
Call for your personal treatment plan.

Our knowledgeable AidYourHamstring Product Specialists would be happy to create a personal treatment plan with you! This is a FREE service that is exclusively available to AidYourHamstring customers. When your products arrive, please take some time to read through the instruction manuals to learn about your products and general treatment suggestions. For more information on how to use the products or to discuss your personal treatment, please do not hesitate to contact us.

Speak with a Product Specialist:
Toll free at 1-866-237-9608 within the Continental US.
International callers dial +1-705-532-1671

Send us an email:
service@mendmeshop.com


Shipping Information

 

At AidYourHamstring we want you to feel better as soon as possible. Therefore, orders placed on a business day before 2pm EST, are usually shipped out the very same day the order is placed. Orders placed after 2pm EST or on weekends will ship out the next business day.

Free shipping on orders over $250

Free Shipping Policy

Orders over $250.00 USD will be shipped (Standard Shipping) free of charge within Continental North America. To receive your product sooner, Express Shipping is optional at reasonable rates.

When You Can Expect Your Shipment?

Orders are shipped by Ground Mail within North American and Air Mail for Overseas orders. Unfortunately, we are unable to guarantee shipping time.

All orders are shipped from a warehouse in Pennsylvania (PA), USA.

Estimated Delivery Times within Continental US:

Standard Shipping delivers 2 - 6 business days from order date.
Express Shipping delivers 2 - 3 business days from order date.

Please Note: Express Shipping may require a signature upon delivery

Estimated Delivery Time Overseas:

Most European orders are delivered within 1-2 weeks. Delivery times to other countries will vary by destination. Please call or email for an estimated delivery date.


Return Policy and Return Instructions

 

All AidYourHamstring electronic products come with an Iron-Clad 60 Day Money Back Guarantee on every purchase.

You will not be left on your own after purchasing from us and we strive to follow up with all of you after you receive our shipment. We welcome you to email us anytime or call us during business hours (5 days per week) with any concerns or questions you may have. Our highly trained Advisor Team is understanding and respectful of your situation and will answer your questions to the best of their abilities. The toll free office number is 1-866-237-9608.

We all know that healing of soft tissue injuries does not necessarily happen overnight and treatment requires time and effort. When purchasing from us, we ask that you take the time to treat yourself as recommended in the treatment guidelines for a 6 to 8 week period.

If you are not satisfied with the results after 6 weeks of use, contact us for a full refund or request an extended return period.

MendMeShop 60 Money Back Satisfaction Guarantee.
  1. Call us before returning a product to receive complete return instructions, including the return address.

    Toll Free Returns Line (Continental US)
    1-866-989-6431

    International Returns Line
    Canada +1-705-532-1670
  2. Pack the product securely in a box. Include a copy of the original receipt OR the purchasers name, phone number and original shipping address inside the box.
  3. Include all parts of the product in good condition to ensure you receive a full refund. A fee for any missing or damaged parts will be deducted from your refund.

  4. On the outside of the box, write Canadian Goods Returning to Seller for Refund.
  5. Send the parcel by regular mail from your post office. AidYourHamstring recommends that you insure the parcel, but it is not required.

    IMPORTANT: ONLY USE the United States Postal Service if mailing from the USA. From overseas, use the regular postal service.

    Parcels delivered by a courier service will be refused (i.e. FedEx or UPS) and returned to you at your expense.
  6. On the customs declaration label you fill in at the post office, write Canadian goods returning to seller for refund in the "Description of Contents" section.
  7. A refund will be issued for the purchase amount of the product (shipping charges are not refundable) when we receive the parcel. We will notify you when the refund has been processed.
    Note: The 3 Part Payment Fee is non-refundable.

AidYourHamstring Warranty

 

All AidYourHamstring products come with an Automatic 1 Year Warranty against manufacturer defects from the date of purchase. If your product is defective please contact us for instructions on how to receive a replacement.

Email
  1. Send us an email:
    service@mendmeshop.com with "Warranty Claim" as the subject in the email.
  2. Include Your Name, Phone Number, Invoice Number in the email.
  3. Include all information you feel is applicable.
  4. We will start the claim process asap and respond to you by email (or phone) usually within 24 hours
  5. If you would like us to call you to discuss the matter, include a preferred day & time that you would like us to call you
Phone
MendMeShop 1 Year Replacement Warranty.

We welcome you to call us anytime. If you call regarding a warranty and do not get through (outside of business hours), leave a message and be sure to leave a phone number we can reach you at. We will almost always respond within 24 hours.

Toll Free Warranty Line (Continental US)
1-866-237-9608

International Warranty Line
Canada +1-705-532-1671



Suggestions and Testimonials

 
We appreciate your feedback at MendMeShop

We appreciate you taking the time to let us know about your AidYourHamstring experience. If you have any suggestions or would like to provide a testimonial, please contact us. We are always working to improve our products and service.

If you are not satisfied with your experience for any reason please let us know and we will be happy to assist you to the best of our abilities.

Call toll free (Continental US) 1-866-237-9608
International callers dial +1-705-532-1671


About Our Company

 

AidYourHamstring.com is dedicated to providing the highest quality therapeutic products with sound treatment advice throughout your rehabilitation. With the proper tools and continual support you will find relief from your pain, improve your range of motion, heal faster, and have flexible soft tissue that is resistant to re-injury.

We are committed to researching, developing, sourcing, and distributing only the most effective products to treat soft tissue injuries and chronic conditions. AidYourHamstring.com provides affordable therapeutic devices that are safe and easy to use in the comfort of your own home. The devices include Deep Tissue Regeneration Therapy devices, information ebooks, and therapeutic accessories. We are continually improving our products and adding to our strong line of therapeutic devices.

Our knowledgeable and friendly AidYourHamstring Advisors and Product Specialists are available throughout your entire treatment to answer your questions about our therapies and how to treat your soft tissue injury or condition (i.e. muscle strain, tendonitis, joint pain, bursitis, etc.).

AidYourHamstring.com is a division of MendMeShop®, both of which are trade names for IN.GENU Design Group Inc. located at 60 Pine St., Collingwood, Ontario Canada L9Y 2N7.

AidYourHamstring.com products are only available online. Our secure shops and ordering process ensure that your order is handled securely, filled properly and delivered promptly.

All rights reserved, AidYourHamstring.com - a division of MendMeShop.com.

Corporate Headquarters

To reach us by mail:
60 Pine St.
Collingwood, Ontario
L9Y 2N7
Canada


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There is a lot of information online
- but not all of it is factual. We spend hours per week doing the research... separating fact from fiction. We then present this information in an easy-to-read newsletter, generally sent once per month.


 
 
 
 
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